Refunds and Return

We accept returns on all products within 14 days from the date of delivery. To initiate a return, the following conditions must be met:

1. Product Condition: Items must be unused, in the original condition, and packaging.
2. Return Process: Contact us at storychaplinhere@gmail.com or call us at +91 78140 21603 to initiate the return process.
3. Return Shipping: You are responsible for the return shipping costs, except in the case of a defective or incorrect item.

Refunds

Once we receive the returned item, we will inspect it and process the refund within 7 business days. Refunds will be issued to the original payment method. Please note that the following conditions apply:

• Processing Time: Refunds will be credited back to your account once the item is received and inspected.
• Non-refundable Items: Some items, such as personalized or custom products, may not be eligible for a refund. Please check the product details before purchase.

 

Damaged or Incorrect Items

If your item arrives damaged or incorrect, we offer a full refund or replacement. Please contact us within 7 days of receiving the product and provide photographs of the damaged or incorrect item.

 

Exchanges

We currently do not offer direct exchanges. If you'd like a different product, please initiate a return and place a new order.

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Contact Us

If you have any questions or need assistance with your return or refund, please contact our customer support team at:
Email: storychaplinhere@gmail.com
Phone: +91 78140 21603